Refund policy

At Layana, all sales are final, and we do not accept returns, exchanges, cancellations, or refunds for change of mind, incorrect size selection, personal preference, or any reason unrelated to a product defect. If you receive a damaged, defective, or incorrect item, please contact us promptly after delivery with clear photos or videos so we can review the issue and provide an appropriate solution where applicable. By placing an order with Layana, you acknowledge and agree to this Return & Refund Policy, which is subject to applicable UAE laws and consumer protection requirements.